Frequently Asked Questions and Answers

 






About Us



    1.                Q.


                        A.


Can I purchase a cremation casket from Eternity International instead of using the mortuary's product.
Yes.  It stipulates clearly in the consumer guide, issued by the Federal Trade Commission, (toll free #877-382-4357, website: http://www.ftc.gov) that this can be done. The consumer has the right (which is protected by law), to furnish their own casket and the mortuary is required to accept AVCC and provide the rest of  the funeral services.

    2.                Q.

                        A.
Due to grieving for the loss of a loved one, what can I do if I can't handle the assembly?
The church, mortuary, relatives or closed friends can assist in the assembly.
    3.                 Q.
                        A.
Will I be able to assemble the casket myself?
Yes, we have specifically designed our caskets for easy assembly. All you need to do is follow the instructions, fold up each piece of corrugate cardboard by hands. You will feel proud and solace when an assembly is finished. This elaborated product is very practical and meaningful to the family(ies) and deceased.

    4.                 Q.
                        
                         A.
How can I coordinate with the mortuary for delivery of the casket?
After choosing your mortuary, it is appropriate to have a meeting with the funeral director to make the final arrangements.  During this meeting, let him/her know that you've already purchased the casket and that it needs to be delivered.

 5.                 Q. 

A. 


After assembly of the casket, how can I transport it to the mortuary?
You will first assemble the two lids.  Leave the bottom of the casket in the original folded shape.  The dimensions are 50-3/4"L x 32-1/2"W and will fit easily in a compact car.  The final assembly can be done quickly after delivery to the mortuary.

6                   Q.


A.
Other than cost savings, what is the difference in using the AVCC compared with the mortuary's rental casket?
By using AVCC, unlike the rental casket, your loved one need not be moved again at crematory.

7.                 Q.

A.
Could the family place the deceased's favorite article(s) into the AVCC?
Yes you can. Notify the funeral director in advance.

    8.                 Q.

                        A.

What is the maximum height of a deceased that the AVCC will accommodate.
The maximum height is 6'8".
9.                 Q.


A.
If I choose to use an AVCC for a direct cremation service, how do I know that the AVCC is being used for that?
Choose a reputable mortuary and request a photo of the deceased in the casket with upper lid open.

10.                 Q.

A.
Can I order a flower arrangement for the top of the casket?
Yes.  Notify your florist if it is an open or closed casket service and the Funeral Director will take care of the flower arrangement.

11.                 Q.
A.
Is a casket needed for cremation?
No, most states required an alternative container constructed of wood or cardboard which is cremated with the body.  In some states, no container is required.

12.                 Q.
A.
Is embalming required prior to cremation?
Absolutely not. It is against the law for a funeral home to tell you otherwise.

13.                 Q.
A.
Can the body be viewed without embalming?
Yes. Most cremation providers allow family members to view the deceased prior to cremation.

14.                 Q.
A.
Can the family witness the cremation?
Yes. In many cases, cremation providers will allow family members to be present.

15.                 Q.
A.

How long does the actual cremation take?
It depends on the weight of the individual. Average time is about two hours.

 

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If you have any comment(s)/issue(s), please contact: Eternity International
Email: sales@eeternity.com  
Tel:  (408)-777-0308;
        M - F: 9 - 5  Pacific Standard Time
Fax: (408)-777-0309;
Add: 4771 Castlewood Drive
        San Jose, CA   95129

 

 
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